Case studies

T&A SYSTEME implements IT infrastructure projects and IT services with standard technologies from leading manufacturers. 

As a medium-sized, cash-flow-financed company, T&A SYSTEME is independent and solidly positioned. We have various well-known manufacturer certifications and extensive experience from national and international projects.  

We have been an SD-WAN service provider and virtual network operator (VNO) since 2015 and are also an experienced value-added reseller of the market-leading manufacturer in the SD-WAN sector. We have already connected over 3,500 locations in over 80 countries for enterprise customers. We ensure that all company branches are optimally networked - from line procurement to management. The division is characterized by strong growth. 

As an SD-WAN service provider, in addition to worldwide logistics and on-site installation, we also offer fully managed operation including 24x7 support and corresponding monitoring. Our solution is based on the customer receiving connectivity at their locations and T&A takes care of line procurement with local providers worldwide, provides the corresponding hardware and monitors all components around the clock from its headquarter in Germany. Our international team can operate in all required languages and rectify any faults that occur thanks to appropriate redundancies.  

This requires extensive information that could not be flexibly mapped in any database. With the expansion of the business unit and each new customer project, new requirements for data storage and the user interface arose. At the same time, extensive monitoring systems had to be developed and set up, which had to retrieve the required data using an API and always have information available. 

We opted for the Tecnoteca CMDBuild solution. We were able to implement the entire data model from scratch and implement all the required information very quickly and flexibly. Another advantage is the multilingualism of the solution, which not only enables us to design the user interface in several languages, but the database also makes it possible to maintain translations in just one place and use them immediately in all connected IT systems. Multilingual dashboards can even be displayed in Microsoft Power BI. The result is a single point of information that prevents data collection and maintenance in distributed systems and concentrates it in one database. This not only saves us time in data maintenance, provides also additional data consistency. CMDBuild also allows us to use this consistent and up-to-date data in other IT systems. 

Over the past few years, the Tecnoteca team has always provided us with reliable support and numerous ideas and solutions, e.g. to map our individual business logic in individual fields. We have found that all requirements could be met without having to adapt the basic solution. The solution contains so much flexibility and configuration options that we have never reached a hard limit. Our own development team is always amazed by this. At the same time, the solution continues to develop and provides us with additional options for new solutions to make the required information available to users even more quickly or easily. 

CMDBuild enables us to provide SD-WAN at thousands of our customers' locations worldwide and to use 4G/5G and the Starlink satellite network as part of our solution in addition to fiber and copper-based Internet lines. 

Oliver Schmidt (CFO)